1. Acceptance of Terms

By accessing and using the IBS Business Solutions (Private) Limited website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

2. Services Description

IBS Business Solutions provides Business Process Outsourcing (BPO) services including but not limited to:

• Debt Collection & Recovery Services
• Commercial Debt Recovery
• Skip Tracing Services
• Field Visit Services
• Customer Support / BPO Services
• Business Process Outsourcing
• Credit & Risk Management
• Reporting, Analytics & MIS Services

3. User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information
• Use our services for lawful purposes only
• Not engage in any activity that could harm, disable, or impair our website or services
• Not attempt to gain unauthorized access to any part of our systems
• Comply with all applicable laws and regulations

4. Intellectual Property

All content, including text, graphics, logos, images, and software, is the property of IBS Business Solutions and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

5. Confidentiality

We are committed to maintaining the confidentiality of your information. Any data shared with us will be handled in accordance with our Privacy Policy and applicable data protection laws. We will not disclose your information to third parties except as required by law.

6. Limitation of Liability

To the maximum extent permitted by law, IBS Business Solutions shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or services. This includes, but is not limited to, loss of profits, data, or business opportunities.

7. Disclaimer of Warranties

Our website and services are provided "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free, secure, or continuously available. We are not responsible for any inaccuracies or omissions in the content.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Sindh, Pakistan.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website and services constitutes acceptance of the updated terms. We encourage you to review this page periodically.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

IBS Business Solutions (Private) Limited
Email: hr@ibsbusinessolution.com
Phone: +92-3711101913
Address: Plat No. C-470, Saudagran Co-operative Housing Society, Malir, Karachi, Sindh, Pakistan.

Last Updated: January 1, 2025